Terms and conditions

Terms and Conditions
1. Introduction
These Terms and Conditions govern your use of this website and the purchase of products from Formula Models. By accessing this website or placing an order, you agree to be bound by these terms.
2. Company Information
Formula Models is a UK-based business operating in Falkirk, Scotland. For enquiries, please contact us via the details provided on our website.
3. Products
We specialise in the sale of diecast model cars and related collectibles. All product descriptions, images, and specifications are provided as accurately as possible; however, slight variations may occur.
4. Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be made in full at the time of purchase using the available payment methods on our website.
5. Orders
All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse any order for any reason, including stock issues or pricing errors.
Once an order is placed, you will receive an order confirmation email.
6. Shipping and Delivery
We aim to dispatch orders within the timeframes stated on our website.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or customs.
Risk passes to the customer upon delivery.
7. Returns and Refunds
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving the goods.
Items must be returned unused and in original packaging.
Return postage is the responsibility of the customer unless the item is faulty or incorrect.
Refunds will be processed within 14 days of receiving the returned item.
8. Faulty or Damaged Goods
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photographic evidence. We will offer a replacement, repair, or refund in accordance with your statutory rights.
9. Intellectual Property
All content on this website, including images, logos, and text, is the property of Formula Models or its licensors and may not be used without permission.
10. Limitation of Liability
We shall not be liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms excludes liability for death or personal injury caused by negligence or fraud.
11. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect and use your data.
12. Governing Law
These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be subject to the jurisdiction of the Scottish courts.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
Contact Information
For any questions regarding these Terms and Conditions, please contact us via our website.